1. Acceptance of Terms
By accessing or using the CertiGen.io SaaS platform ("Service"), operated in collaboration with ICAI Bahrain Chapter, you agree to be bound by these Terms & Conditions. If you are entering into this agreement on behalf of a company, institution, or organization, you represent that you have the authority to bind such entity to these terms.
2. User Account & Data Accuracy
Account administrators are solely responsible for maintaining the confidentiality of login credentials and for all activities conducted under their tenant account. You agree that all recipient attendance data, event names, and issuer details uploaded to the Service are truthful, accurate, and lawfully obtained.
- You must not upload fraudulent credentials or attempt to spoof legitimate organizations.
- Bulk dispatching via custom or platform SMTP servers must comply with anti-spam regulations (CAN-SPAM & GDPR).
3. Cryptographic Verification & SHA-256 Hashing
CertiGen attaches a unique cryptographic hash and dynamic QR code to every issued certificate. You acknowledge that certificate verification data (Serial ID, Recipient Name, Issue Date, Issuer Org) is publicly queryable via our verification portal to fulfill the verification contract.
4. Intellectual Property Rights
All software, drag-and-drop studio code, 50+ built-in certificate templates, and vector rendering engines are the exclusive intellectual property of CertiGen.io and its licensors. Users retain full ownership of their uploaded custom logos, organizational seals, and recipient lists.
5. Service Level Agreement (SLA) & Uptime Guarantee
CertiGen guarantees a 99.99% operational uptime for public certificate verification portals and API endpoints. Scheduled maintenance windows will be communicated at least 48 hours in advance to account administrators.
6. Limitation of Liability
In no event shall CertiGen.io, ICAI Bahrain Chapter, or its officers be liable for any indirect, incidental, special, or consequential damages resulting from the loss of data, unauthorized recipient email bounces, or improper use of generated credentials.
7. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any legal disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Manama, Bahrain.